About QMB

Embedding quality across every function, vertical & campus.

The Quality Management & Benchmarking (QMB) department at Symbiosis International (Deemed University) institutionalises a sustainable quality culture across all constituents — coordinating assurance, benchmarking, compliance, data-driven decision-making, and enablement for national and international standards.

Our Purpose

A dynamic system for continuous improvement.

The Quality Management & Benchmarking (QMB) department institutionalises quality across every function and vertical by internalising a sustainable quality culture and best practices; coordinating quality initiatives across constituents and departments; enabling data-driven decisions through robust documentation and MIS; and acting as a dynamic system for continuous improvement in Higher Education Institutions.

QMB supports university compliance with UGC, NAAC (AQAR/SSR), AISHE, AICTE, and ranking / accreditation frameworks such as NIRF, QS, THE, ARIIA, NBA, AACSB, AMBA, EQUIS, CAA (UAE), among others.

Focus Areas

Six strands of focused work.

QMB's day-to-day activities cluster into six complementary focus areas — each designed to move the needle on institutional quality and accountability.

01

Compliance & Monitoring

NAAC, AQAR/SSR, AISHE, AICTE, and ranking submissions — tracked to closure.

02

Process Improvements

Gap analysis, corrective and preventive actions, continuous improvement cycles.

03

Standardisation & Benchmarking

Standard operating procedures, and inter- / intra-institutional benchmarking.

04

Data Analysis & Strategic Inputs

Performance dashboards and key performance indicators informing leadership.

05

Support & Engagement

Workshops, orientations, and communities of practice for staff and faculty.

06

Technology & Software

LMS/MIS platforms and in-house quality tools for the whole university.

Organisation & Governance

Four pillars, one mission.

Each pillar operates with a distinct remit, working in concert — bridged through the Symbiosis Accreditation Framework (SAF).

01

Quality Assurance, Accreditation & Enhancement

  • Quality Policy & Culture (India and Dubai)
  • NAAC / AQAR Compliance
  • NBA Accreditation Support
  • International Accreditation (AACSB, CAA-UAE)
  • Facilitating Academic & Administrative Audits
  • NEP Compliance & Integration
  • Plan of Action — Institutional Enablement
  • Stakeholder Feedback Management
  • Capacity Building (Prakarsh, ASK-QMB, Workshops, Certifications)
02

University IQAC

  • IQAC Meetings (chaired by the Vice Chancellor)
  • Quality Improvement Cells across all Institutes
  • Quality Mentors
  • Best Practices & Institutional Distinctiveness
  • Action Taken Reports & Follow-up
03

Rankings & Benchmarking

  • National: NIRF, AISHE
  • International: QS, THE, UI GreenMetric
  • Peer Benchmarking & Analytics
  • Data Collection, Validation & Submission
  • Reputation Survey Coordination
  • Performance Insights for Leadership
04

Technology Solutions

  • AQAR Data Management Portal
  • Quality Meeting Automation
  • LMS / Moodle Management
  • SymbiLearn Mobile App
  • OBE Framework
  • Stakeholder Feedback Platform
  • Website Management
  • IT Operations & Infrastructure
Organogram

How QMB is structured.

Functional structure of the department, bridged with the Symbiosis Accreditation Framework (SAF).

QMB Organizational Chart — Vice Chancellor → Director → Deputy Director → four pillars (Head – Quality Assurance, University IQAC, Rankings & Benchmarking, Head – Software Development) bridged by the Symbiosis Accreditation Framework (SAF).
Institutional Governance of Quality

IQAC & QIC.

Two-tier governance — university-level planning and oversight (IQAC), with constituent-level execution and review (QIC). Committees are typically appointed for two years; meetings are held at least quarterly.

IQAC

Internal Quality Assurance Cell

University-level quality planning, monitoring, external IQAC meetings, policy, and oversight — chaired by the Vice Chancellor.

  • Quarterly meetings, quorum per guidelines
  • NAAC AQAR / SSR stewardship
  • Policy & institutional oversight
  • Action-taken reports with tracked closure
QIC

Quality Improvement Cell

Constituent-level planning and execution — quarterly review of data and trends, internal assessments, and documentation of process improvements.

  • Each institute has its own QIC
  • Quarterly data-and-trend reviews
  • Internal self-assessments
  • Improvement actions documented & followed up
Team

The people behind QMB.

A cross-functional team working across quality assurance, accreditation, rankings, portals, and capacity building. Photographs will be added shortly.

HV

Dr. Hardik Vachharajani

Dean, QMB
DP

Dr. Dharmendra Pandey

Director, QMB · Head — Quality Assurance, Rankings & Ratings
JB

Dr. Jayti Brahmbhatt

AQAR Lead · Criteria Facilitation
SG

Sarthak Gore

Portal & Software · NAAC Format
GD

Gopal Dangi

NIRF Data · NBA Coordination
DH

Davinder Hanspal

Admin Coordination
VD

Vaishnavi Dhavade

Monthly Reports · SAF Data
Reach

Seven campuses, one framework.

QMB's quality framework, audits, and benchmarking cover every Symbiosis campus across India and Dubai.

◆

Pune

India
◆

Nagpur

India
◆

Hyderabad

India
◆

Bengaluru

India
◆

Noida

India
◆

Nashik

India
◆

Dubai

UAE
Accreditation Track Record

Recognised nationally & internationally.

A snapshot of SIU's standing across domestic and global frameworks.

A++
NAAC
Cycle 3 · CGPA 3.56
24th
NIRF University
India Rankings
655
QS World
2027 edition
THE
Ranked
Asia & Impact
NBA
Programme-level
Ongoing Phase II
AACSB
Business Accred.
In progress
CAA
UAE Commission
Dubai campus
AISHE
Annual survey
On time, every year
More from QMB

Content & resources.

Additional sections — currently being populated and will publish progressively.

Activity Calendar

Coming Soon

QMB's year-at-a-glance calendar of audits, meetings, workshops, and submission milestones.

Gallery

Coming Soon

Photographs from QMB events, workshops, IQAC meetings, and accreditation visits.

Resources

Coming Soon

Public policy documents, downloadable forms, and QMB knowledge-series archives.

Contact

Reach out to QMB.

We welcome queries from faculty, staff, students, accreditors, and partner institutions.

Email

Write to us.

Office Address
Quality Management & Benchmarking
Symbiosis International (Deemed University)
Gram Lavale, Tal. Mulshi
Dist. Pune, Maharashtra — 412115, India